All enquiries are made via the Secretariat for Danish Air Ambulance, which can be contacted on tel. + 45 7841 4936, by email: or via secure email.

The secretariat is manned Monday to Thursday 8:00-15.30 and Friday 8.00-15.00.

Personal data must be sent via

If your email contains personal data, such as civil registration number, we recommend that you use secure email. In such case, you can write to us by digital mail at You must use NemID as login.

Help us improve

Read about your complaint and compensation options as a patient and relative on the web page: Criticism, praise and complaints